I'm pretty young, but these people have helped me enough to earn my loyalty. They are very knowledgable about insuring semis, cars, motorbikes, trailers, farms, houses, etc. They have a branch office in Bredenbury Town Office as well, which I've used a bit.
Monika and I John Cymbalisty give a "5 Star Rating" to Farrell Agencies. Chantelle Sandercock knows her product knowledge and is great to deal with. We buy the best House Insurance plus top of the Line Package Policies for our vehicles... We have been "Completely Satisfied" and loyal to Farrell Agencies for over 15 years !!
- We would not take a chance to purchase our Insurance anywhere else..
The girls here are so helpful...they always find the answers to my questions and keep me informed. I think I have the best rates possible. If something better comes up they let me know so that I can take advantage of it. Keep it up guys
I have been working with this insurance company for about 40 years now. They always are providing me with clear and helpful information whenever I have questions or concerns. I have recommended them to my friends and family.
I have been a client here for over ten years. They are really good at keeping me informed on all their new offerings, and telling me how they compare to competitors. They are honest, and tell me what they can do better for me and how they will help me in the future. I would highly recommend them!
I was inquiring about some business licensing/registration info elsewhere and getting nowhere.
Any question I had was answered with an "I don't know" or an "you'd have to ask SGI" with no more offer to help than that.
I later called Farrell's Yorkton office with the same questions and the staff member that answered (Donna I believe was the name) immediately responded with "that's a really good question, would you mind if I looked into it and called you back with an answer?" and true to her word called me back within 15 minutes with a perfect explanation of the process and regulations I needed to know about, including the names and phone numbers of the people in Sask Government I needed to call.
In short, their customer service based on my experience is amazing and all the staff are to be congratulated.
I'd like to pass on a sincere "well done!" While great customer service is something we all strive for and truly should be able to expect, it is so often over looked.